Kim off meds
Comments (19) Hmm, my reminder on the monthly calendar to pick up my medication looks kind of funny next to the day I have marked as off from work.
Somehow, I ended up on autofill for the monthly prescription I pick up at Target. I figured this out one day when I got a creepy automated voice message telling me that my prescription was ready to pick up.
That was several months ago. Since then, I have been trying to figure out how autofill works. I only got the creepy voicemail reminder once during that time frame (until last week) so I’d been asking the pharmacist each time I went when my prescription would be ready, but they could never give me a straight answer. I just went with it, since they always had it ready.
Well, this Saturday, on the 31st, we stopped to buy some groceries and pick up my prescription. Surprisingly, I had received another one of the creepy voicemail reminders on the 26th, so I figured my prescription would be ready.
Uh, no. I got back there, told them my name, and they couldn’t find it. They gave me dumbfounded looks and asked how to spell my last name again. They looked it up in the computer, and told me I had waited too long to pick it up and it had been sent back (huh?). They said they fill my prescription on the 24th, and they sent it back because I had taken more than 14 days to pick it up.
Um… it was the 31st, a mere 7 days later. And I got the creepy voicemail reminder on the 26th. They then informed me that the reminder told me they were sending it back, not that it was ready. Guess I need to get my ears checked, because that is not what I heard on the phone.
So, they told me it would take an hour to “fill” my prescription (which is not actually pills, so I don’t know what was going to take so frickin’ long). I was not very happy, because we were trying to get home by 1:00 pm for trick-or-treating (we got 24 trick-or-treaters in a six-hour time frame – FAIL) and still had one more stop to make.
We did all of our shopping in about 25 minutes and while we were in the checkout I went back there to see if my prescription was ready, by chance, and lo and behold, it was. Ugh. I don’t know why they told me it would take an hour when all they have to do is get something out of a refrigerator. They lady kind of apologized to me and thanked me for being patient. And I asked again, PLEASE explain to me how this autofill works. PLEASE. And all they told me is that my prescription will be ready on the 24th* each month. So, I will give it one more shot, before I go back to requesting it myself during each visit. When I do that, I expect the hour wait. What’s the convenience of autofill if it’s not ready to pick up?
*My calendar reminder is on the 28th because I don’t go shopping on the weekdays. I’m going to call and make sure it’s ready.
Themocracy